PACKAGES RETURNING TO THE SENDER WITHOUT NOTIFY THE RECEIVER
Last week I checked online to see where my parcel was, the information showed: in the warehouse.
So I waited.
After one week, I didn't get any notification, and suddenly the parcel is going back to the sender.
I called UPS, they told me that they could not delivery it and now is going back to the sender.
AMAZON SHOULD CHOSE ANOTHER PROVIDED
Amazon notified me the following:
¨Unfortunately, UPS couldn't complete your delivery and is holding it for you to pick up. We're very sorry for the inconvenience.¨
Could I know where I should pick up my parcel?
There are unprecise information in the tracking and it shows that it attempted to deliver the item while it´s not true, I didn´t get any notification of attempted delivery.
The whole UPS system is not well organized.
LOSING ITEMS AND MESSY NOTIFICATION SYSTEM
They have lost one of my parcels and they are even messing up with notifications:
I first get a notification for an item which they lost, and after a week I get another notification telling me that that item was in the dispatch center and I was supposed to go and pick it up.
This happened several times now.
NOTIFICATIONS WITHOUT PICK UP POINT
I get notifications that my parcel is arrived at the pick up point, but it does not say where it is.
WEBSITE WITH ERRORS
I get errors on the website, when adding an email for notifications for example.
Also the login is not really straightforward and it´s buggy.
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