NEVER EVER USE UPS!! They are just thieves and their service is more than awful!!! I sent a parcel from Spain to London on the 1st of February, a service which was supposed to be 4 days, and just received in the 8th April!!! After thousand of calls... just couple of days before receiving it I was informed that my parcel was damaged in transit... well the day I received the parcel was not the original package I sent... apparently they destroyed it and transfer all my belongings from the destroyed box to another one.. all my belongings got dirty and the worst part was for one LG LED MONITOR that the box contained which was completely smash... since 8th of April I have been claiming this damage and also a compensation for taking over 2 months to get my box and also for manipulating my belongings... just now I got my claim rejected!!! I even put an insurance of 300€ to the delivery... These thieves said that my package didn’t fit their requirement... it was a brand new box that I bought just for this delivery... and that I didn’t keep the package they deliver to me... I called the very same they I got the delivery and never ever nobody said that I needed to keep the box... which doesn’t make any sense as this package wasn’t even the original that I sent.... PLEASE PLEASE NEVER SEND ANYTHING THROUGH UPS, THEY ARE SUCH THIEVES!!!! AND THE SERVICE OS THE WORST I EVER HAD IN MY LIFE!!!!