Unsatisfied that the fact the parcel was picked up and straight after went missing. UPS are one of the worst services I have ever used. first time experience, well, I have to say it has been appalling. Collected, lost, refund on the service does not cover what I have lost in the package!!!!!!! customer service 45 mins to get through to and then someone, I think in India cannot find the package, your claims form is that difficult and will not link me to the tracking number. Cheap service, cheap customer service, no one at UPS really gives a damn.
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