why is there no option for zero stars. Completely ruined an important development in biomedical research and has no way of fixing any minor issue. If something goes wrong, which seems to happen a lot god help you. Never a call back, never any help..its always, just wait it will get fixed....well I can't wait its nearly a month...yes month. If you want stress in your life use UPS..if you want something delivered use some-one else, there are lots of options out there.
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