I cannot be bothered to write everything , I’ll keep it short . I ordered an iPad from Amazon U.K. , to be sent to France ( seems better idea as I live in U.K. so any problems it’s easier to return ). IPad arrived in France fine . Delivery driver apparently tried to deliver on Friday 4 th Aug, but couldn’t find my mum’s address. Ok -it’s a bit unusual as no house numbers etc but here in rural mountains it’s pretty normal . Other delivery companies carry phones and call - residents go and meet them or give directions . Saturday I rang UPS and chose a delivery point. I did ask about calling - their drivers can’t as not issued with work phones . Since then UPS have been nothing but incompetent. On three occasions the advice had been it will be delivered by end of day , but no show . Tracking shows it’s done literally thousands of miles being taken around France - last update shows it’s 480 miles away ( about 780km). I contacted Amazon on a few days ago as calling was so stressful . You couldn’t write this stuff without it seeming far fetched. I had no choice about the delivery company . An Amazon rep is chasing it now , I’ll get my money back if needed so I’m not stressing. I’m utterly amazed at how incompetent UPS can be . I am still waiting for iPad to be delivered to the same location I chose nearly a week ago.. My advice : NEVER USE UPS …