Not even worth 1 star. I sent a dishwasher from the UK to Germany, packaged securely on a pallet in February 2021. The dishwasher arrived at my customer's address with the pallet removed, the packaging wet and the dishwasher damaged. It was delivered by a bike courier - can anyone imagine balancing a dishwasher on a bike? No, I couldn't believe it either. It had obviously been dropped. It then took UPS 6 months to return the damaged machine to me and despite me paying an additional fee for insurance they are refusing to pay me anything for the damage, or the 6 months delay. Worst customer service I have ever received. UPS has cost me £1000. Don't use them!