My disappointment for your service is way above than what I can handle. I send a package (tracking 1Z61809R6899081903) after multiple attempts to call the customer service in order to understand why the package is stationing in France without moving forward the customer service was never able to provide any information. The recorded calls where the operators were rude took place on 02/09/2021 at around 17:05 UK time and on 03/09/2021 at around 10:30 UK time). The operators hanged up the phone twice and they were not helpful at all. This service is ridiculous, they put me on hold and they hanged up in order for me not to be able to leave any review after the call. The happenings are speechless. I am intended to escalate this issue up to the management.