An appalling service and continuous lies from UPS. My son ordered an expensive belt from an online supplier in America. When I say expensive, I’m saying nearly £200. He received an email from UPS on Thursday to confirm it would be delivered the following day, Friday. By early afternoon, no parcel so my son called the telephone No. provided on the email. He did this during his 45 minute lunch break, some 30 minutes later he finally learned the parcel had been delivered to an address some 6 miles away and the address wasn’t even close. He was promised the parcel had been collected and it would be delivered the following day, Saturday. Saturday arrived (today) NO PARCEL! He called them again to be told the parcel was still at the wrong address and would be collected from there on Monday. During this call he was placed on hold for 30 minutes, a disgrace. So as it stands at the moment he is out of pocket and has no confidence his belt will arrive as he cannot trust or believe UPS. A complete and utter disgrace of a service from a Global Co. Avoid this company, just read their reviews on here, they speak for themselves.