WORST DELIVER SERVICE EVER IN THE WORLD!!!
We gave a package to UPS Belgium N.V/S.A.on 25th of January 2021 to courier the package to England. All the charges plus insurance were paid for the package at their reception desk in Diegem. Since then, we are in a trap with this unfair company, UPS Belgium to deliver the package and we did not received any service and help for a long time just their frequent invoices. After several weeks the package was returned to us with no reason and no in advance notification. After discussion with their staff at the reception desk in Diegem, they agreed to resend the package based on a new tracking number. Again after several weeks they sent us a new invoice as import charges with the amount of 130 GBP but no response from their desk in Diegem, neither any help from their customer service at tel number 078250877. Then they sent us again 2 more invoices to pay. We contacted them so many times by email, phone and going their in person but they did not give us any clear response. In general we had paid around €1000 for the products in the parcel, couriering the package and UPS invoices but still they do not even tell us where the package is AFTER 11 MONTHS however that it was completely insured. UPS AND SPECIALLY THEIR BELGIAN BRANCH HAS A CATASTROPHIC SERVICE SO DO NOT GO TO THEM FOR YOUR PEACE OF MIND.
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