Avoid like the plague. They are dishonest thieves. Wish you could give zero stars. One is too good. They took three parcels, a week later they returned one to sender claiming it had no commercial invoice which was a total lie. The driver who collected would not have taken them if there was no invoice. The other two parcels are apparently sat on a runway because the plane is too full. The customer service girl was dreadful, rude and then put me and left me on hold. After 30 mins of being on hold and no-one coming back to me I decided to give up, having already spent $40 on the call, calling UK from Canada. My parents sent the parcels for Christmas and birthday gifts and are in their 80’s and they message me every day, and FaceTime, in tears asking where the parcels are, why has one been returned, when will the other two arrive for their grandkids. They are so upset it’s making them ill. Shame of you UPS, you’re a disgusting disgrace sham of a company.