I got my package today supposedly late which is fine (let's be honest, this time of year there are a lot of packages from people ordering online for Christmas time, so I understand), what is not fine is receiving my package by my door WITH NOTHING INSIDE?? What am I going to do with an empty envelope? The seam is half open at the top of the envelope which is how at some point the book must have slide out somewhere?? I'm not even going to bother to attempt to get a refund/make a claim. All I can do now is suck it up and rebuy the book hoping it comes before Christmas. Oh well, things happen. Happy holidays UPS.