So, I am unable to drive due to a siezer on the job. My aunt sent two packages for things that I needed. Two packages mysteriously disappeared at ups partner in enterprise oregon. They said that a label was done for usps so they magically know that their own partner did a label but refuse to help me further saying it usps because now a label was created.. so ups is filled with thieves. Third package the SAME ups partner did the same for a phone that is under a government funded program. Ups said it did not make it because of the holiday for mlk. The label was created 5:58 a.m. on Tuesday the 18th of January. Um...usps is still waiting for the package And it's still not at usps office. I hate ups. They never get things right and will not disclose their partners address so that I can get this fixed. No number no nothing for this partner in enterprise oregon. To ups...you suck and how would you know that your partner did this but will not assist further. I am contacting consumer protection and I am going to go to law enforcement and the ADA. You got paid for a service and no service. I need a phone to contact medical rides and my doctors. I will tare this up and rip you a new one with a law suite in regards to my disability if I do not receive my phone this week....try me!!!!