The same price that would get a delivery to your door gets a delivery to local shop where I have to search through a pile of parcels to find my package while blocking the aisle for other shoppers. Decide to return the item purchased. Follow the instructions to use return label and show my invoice to the shopkeeper at the UPS drop off point. Shopkeeper says invoice not necessary, takes my package but refuses give me a written receipt. 10 days latter my now very battered parcel is back with me with a sticker saying it had no invoice! Get new return label, tape receipt to back of parcel and take to shop, they still won't give me a receipt of posting and say the business with the invoice was UPS - nothing to do with them. Utterly shambolic - and a lot of unnecessary work for me.