Facts many of us don't know about UPS. I did not know either until I went to the UPS to do more than only shipping a package. I discovered that UPS are owned by individuals who in my case was living overseas who knows where. So when something went wrong and I tried to get hold of a supervisor I was told the store had an owner who lived overseas and could not be reached. So Beware you are dealing with foreigners who are safe somewhere and you can not reach them. Another fact, if you chose to ship your package USPS through them you will pay double at the UPS store and they will not tell you there is extra fee. Also if you want to add insurance they charge extra but the USPS does not approve that insurance and your package will be shipped uninsured even though you paid for insurance. The people who worked in the UPS store I visited were absolute liars and unprofessional in every behavior.