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Juan
This is my third time when I don’t get my delivery on time ( unfortunately I couldn’t choose the delivery company) and basically I have to go to collect it. Absolutely unacceptable!!! But this third time is even worst as my parcel is not elegible for an access point. With this third pathetic situation UPS sent me an email telling me that they missed me (which means that they tried to deliver The parcel but they couldn’t as no one was at home) and that is totally false as I have been waiting for that parcel all the day due to the delay time that they had so I just wanted to be sure that I didn’t have to request more days on my work place because of the unacceptable service of UPS. After I saw the email I called customer service trying to reschedule the parcel for the same day (as mentioned before I can’t request every single day that UPS says that is gonna deliver the parcel but they don’t) so basically they have told me that the parcel has been rescheduled and it has to be delivered by the same day (I called them twice just to be sure) and basically my parcel never came. The most disgusting service I have ever seen so far. UNACCEPTABLE UPS , please stop doing that and playing with people’s time
2 years ago
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UPS has a 1.2 average rating from 2,066 reviews

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