I am absolutely shocked by the behavior of UPS about the delivery of my package. It was sent from the UK to Sweden and it generated import fees, which I paid on April 5th 2022. I received a confirmation in my email as well as a text message that the payment was successfully received. Yet since then I still haven't received anything. I called several times to the international HQ as well as the Swedish HQ and everytime they tell me that I haven't paid the fees, I reply that I have and have confirmation, they say they'd make a note in the system and hang up. No other official communication from their side. When I called the driver's number, he hung up immediately and texted - if I wanted the delivery, I was supposed to pay 32,000 SEK!!! that number can be traced as the official UPS driver number. I mean, what is happening?!