My daughter ordered shoes online and they send it thru UPS Carrier. Because we just moved to a new apt. my daughter forgot to write the bldg. no.,this UPS Delivery guy of course can’t find the place. Instead of calling my daughter which contact no. is on the delivery instruction he delivered it to our old house without informing my daughter. This UPS guy just send email confirming it was delivered in front door. We checked it but we can’t find it. We contact the Customer Service and that’s the only time we realized there’s no bldg. no., so we asked her how he delivered if there’s no bldg. no.? She said he delivered it to your old address even though it’s not in the delivery instruction. Of course the packaged was gone. We tried to asked for help in UPS Customer Service in Shermer Road Northbrook, but the ladies in the front desk and in the office are also rude! When we asked if they can help us? The answer is NO We can’t Help you.