Worst customer service ever, I’ve been waiting 5 days for pickup! I leave my house 12:15 for work come back after midnight, this huge box is still here, I mind you there’s a time limit on when to return this washer, I’ve made several complaints they keep lying and telling me to put on porch it will be picked up, day 5 today, the representative tells me to drop it off! It a scheduled and paid pickup!!! I hate this company! Last month they left my 55 inch flat screen on sidewalk, I reported missing because my neighbor seen two guys pushing it down the street! I live in a house with 3 steps! Is it gonna kill you to put it there? Nothing was done!! Worst customer service