Endless Disappointment Horrible service, the worst possible service and the drivers ever!!! I literally just witnessed - seeing through my window the UPS driver pulling his van right in front of my building, texting on the phone and after 30 seconds doing a U turn and leaving. After few minutes I received a email that my delivery is not possible due to security gates. What a bunch of lies !!! This is ridiculous and it’s not a first time. I have been calling a customer services for numerous times regarding this and I’m still getting the same stupid messages every single time. Your robotic CS is keep telling me the same BS on the phone. “ Someone will contact you in a hour, “ an automatic response which they’re reading on the paper in front of them. Keep asking the same questions and verification over and over and over, instead of just looking at the ticket and the comments from a fellow colleagues. Well are they actually calling after an hour? NEVER!! I NEVER get my delivery to date!!! If that wouldn’t be enough of a frustration I emailed CS over the email and an agent reply me back that driver has left the area and IF the driver WOULD HAVE TIME during the afternoon he will call me back! Are you guys serious? Why am I paying a delivery for? For this kind of response and zero empathy towards your customers? Absolutely disgusting behaviour on a Friday afternoon, what matter is you are closing businesses until Monday and it’s easier to update a nonsense on as a delivery reason than pick up the phone and ring me to come downstairs and collect my package. I did give a chance to fix that and warned you over the email about posting a bad review, you still didn’t bother so here you’re. 1 star. If that even matter to you, probably not cuz You’re Taking a p***!!!