Its to bad that most of reviews are posted out of anger, people take the time to complain, when every thing goes as planed, delivered on time we just expect that level of service. My story, I ordered an item that I was thinking about for a long time and finally did it, it came in to the UPS delivery center om Saturday and 4th of July week end, so I would have to wait for Tuesday to get it, on Tuesday the shipping status said it was out for delivery and so I waited most of the day around the house expecting its arrival, time goes on and I had things to do, I went out and expected it to be here when I got back, when I got home no package, I had supper and waited , it was now 6 pm and I'm thinking its's not going to get here today. At 7:45 PM a truck pulled up and I was quite surprised, the driver said the package was on his truck by mistake, it should have been on the truck parked beside his, aftr he delivered all his packages he saw mine, looking at the address he said it was on his way back to the Wearhouse (Watertown, NY) and stopped off to deliver mine, very nice person who took the time to do the right thing, for a customer and the company, thank you and I'm glad to get my package.