If I could give a 0 score I would! The UPS Store in Fredericksburg at 754 Warrenton Road is a rip off! We shipped a package on July 2 and paid for 2 day delivery, it did not arrive until July 7th!!! It was an outrageous overpayment. The store employees lied to us, did not tell us the package would not leave until Tuesday (UPS does not work on Saturdays and Sundays or Holidays????) Even the receipt said it would arrive by Wed the 6th. When I called to get a refund on the 2 day I got complete run around about UPS policy, there are no store managers to talk to, etc etc. They just lied to us to get the extra price for 2 day then did not deliver. NEVER USE UPS AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!