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Anonymous
APPALLING SERVICE! Have been trying to get my package all day after being told I wouldn’t be getting it today and my only option was to drive 60 miles to the depot to collect it! Halfway there my ring door bell showed the driver at door with my package I spoke to him asked him to leave it round side and he just drove off with it! That was 6 hours ago and a dozen calls later with them saying they will call me back and they don’t and saying they are contacting the driver to get it redelivered today my latest call has said that they won’t be delivering the parcel and if I want it today I will have to drive to depot to collect it! They can’t however confirm that it is even at the depot! I have asked to speak to a manager and quell surprise they are in a meeting! The call centre apparently does not have the depots number either!! What a total shambles of a company!! I will never buy from a company using this courier again !
2 years ago
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