I was in a rush to send legal documents to Honduras. Since UPS was the closest option available we bought the fastest delivery  option and paid more than $110.00 to ensure this documents arrive within 2 days. Package took about 6 or 7 days in transit.they used every single excuse to justify this delay : first they said they do not deliver in this area, (total lie, address is in the middle of a main city and all couriersarrive here), then they said they do not deliver in Honduras ,called the person who was supposed to received the package and charged extra since they used a third party. When I placed a claim, they said it was detained by customs. One lie after another. They would not adjust the price we paid to the delivery time it took. NEVER AGAIN,never using ups again. Iconstantly send packages with Fedex and Purolator and never had an issue.It is unacceptable how ups doesn't take responsibility.