Login
Start Free Trial Are you a business?? Click Here
Anonymous
This company needs new management. They have some drivers that believe it's okay to drive fast in areas that little children live. Then when they get told to slow down they decide to slam doors on a person and ignore them. When ask for their name they slam their window on you. Tgen they continue that behavior almost hitting a bike and sending gravel up and hitting a truck. The driver then continues to try and drive off and is stopped by a concerned party because of the drivers behavior. Then the driver starts inching up to the party standing in front of the truck. At this point park managers asked someone to get a phone and taps on the back of the truck to tell the driver to stop. Cops get called out by the driver first because the manager didn't have the phone. Unfortunately, the officer didn't write everything down that happened. Now the management stops all deliveries to the whole area to punish the people for scolding their driver. When asked to get the corporate number or their legal teams number they say they can't give that number out to go to UPS.com. Well, good luck! With that. They just send you right back to the same response. When we went to the office in Knoxville and asked for the corporate office the lady at the desk told us it won't do us any good to call the corporate office because they won't listen. That was disappointing to hear. They started having people travel 100 miles to get their packages that they had already paid delivery on. When one person asked them for a refund on the money sense they had to get their package and it didn't come to their home they were told they couldn't refund the money. This happens to four people. Now these people are using fed X to get their stuff. One of these people came back and said someone pulled the driver out of the truck and broke his window. Which is another lie. So, does anyone know how to get directly in touch with the corporate personal or legal team. This is ridiculous. A company this big shouldn't be this hard to get in touch with. I also notice in reviews these problem are an issue. This area has received packages from this company for years and we haven't had any issues except the drivers dropping packages off at a park office, but that is understandable and not their fault as a lot of the area is not numbered. It's sad when you have to go to reviews because no one responds to your issues.
2 years ago
Read UPS Reviews
UPS has a 1.2 average rating from 2,066 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial