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Chris R
Stop using UPS. Earlier this month I was harassed by a UPS driver on the road. As I drove at the speed limit toward my home, he flew up the road behind me well over the limit. He then began tailgating me at a very unsafe distance. When I slowed behind a turning car in front of me, he attempted to pass us by driving on the shoulder but did not have enough room. That led to him blasting his horn at me. He then continued tailgating me until I turned on my directional indicating a turn into my driveway. He then crossed a double-solid line to pass me illegally on the left, nearly side-swiping my car. I decided to follow him to get his license but was unable to catch him even though I was driving 10 miles over this speed limit of 25 mph because he was driving so fast. Luckily, I caught up with him at a traffic light and got his license plate number. I approached his truck and told him I was filing a complaint against him. He bragged, “You won’t be the first or the last.” That’s how confident he was he would not be held accountable for his reckless driving. He was right. I immediately filed a complaint through the UPS website. Within a day I received a message stating, “Thank you for contacting UPS back, I have successfully sent an urgent message to the UPS center, and we can take action as soon as possible for this inconvenience. I see you will be contacted by the UPS center via email for additional action, and commitments related to this incident.” Since then, I have heard nothing. Repeated emails have also been ignored. Now I am seeing ads encouraging people to become “Hero UPS Drivers.” UPS clearly cares more about cowering to their union and drivers than they do about public safety and customer complaints. Boycott UPS. Use DHL, FedEx or the USPS. Do not do business with this company.
2 years ago
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