The level of disrespect I've recently had to endure from UPS is something I promise I'll never forget, but UPS sure will because they don't even care to make logs when you have an open, unresolved case with them. They literally don't care about you as a client. They have nothing to lose by not delivering on the one function they have in society. They already stole your money, why did you think they would do the decent thing and refund it? Do you not know how a scam works??? How many times do I need to have the same conversation with an employee of theirs before I randomly meet someone who is willing to make the tiniest effort to resolve my issue? At least make a log? Oh we beg the, billion dollar company, help a poor peasant in need. We are obviously not worthy.