If I could, no star for UPS! had horrible experience: they lost my package, I contacted them, opened up investigation, never heard back from them, I kept contacting them, finally reached one representative, he asks you what you have in package (everything is listed on the claim form). 3 days later, no response, i called again, this time they want my email to send me a form to fill out in order to get refund. they already know how much i will get, why have so many extra steps? with my experience with UPS, NEVER do business with them again, because they don't care! Opps, I lost your package, SOL to you. that's UPS'S attitude.