I had a very expensive ( and in demand) item that was supposed to be delivered last tuesday. It was never delivered, UPS never came by our location all day ( business), but they filed a report that the package was delivered, and who signed for it. I called the main number that evening, and the supervisor determined it was still on the truck, not back inside the warehouse. He said it would be delivered early nest morning. It was not. Said they tried to deliver it, but again did not show. Driver finally came that afternoon after I had left, and said that he would only release the package to me. ( office staff had signed for packages many times prior. no problem.) even listed in delivery instructions. I looked back on updates, and the company had taken proof of delivery the previous day out of their records, and changed th preceeding days facts to hide that the driver had kept ( and in my opimion now, Planned to keep the package. ) This item is a controlled item, and I was forced to report it to authorities as missing. UPS got mad, changed more records 2 or 3 times, and refused to bring my package back. As of this time, I do not know the status of this package, or if it is in capable hands, but it seems th me the driver decided to keep it, got caught, and UPS covered it up to prevent issues. I WOULD NOT TRUST UPS with another expensive, sensitive, high demand or govt. monitored package again. Too much B.S. and cover-up. Too many lies. ( P.S. the item was worth over $750.00 , small, and easily concealable ! and only to be handled by govt. licensed dealers . ) This happened this week, and I believe their may be a dishonest person working for UPS, and they covered for him to protect their reputation. So all shippers or receivers in the Space Coast Florida area, BEWARE ! As everyone else, no lower star to give !!!