UPS lost my package shipped from a merchant Godakart.com I filed a claim they issued the claim check to the merchant not to me. Their customer support and claims department are outscored you cannot speak to anyone in America never. UPS said to contact merchant who will not respond to my numerous requests for an replacement and UPS says there's nothing they can do although I filed the claim. Now I have no merchandise the merchant paid twice and I cannot speak with an American at UPS. Trying to get my merchandise my money or to speak to an American has been a complete nightmare. Do Not use UPS they are not business moral