UPS used to stand for something, now it's a poor excuse for a delivery company. To start with, they don't actually deliver but make you fight for getting your packages returned and not destroyed. I had to call every day, twice a day, learn to speak Italian because the UK team wouldn't help me, send various forms and copies of personal documents to five different emails, and eventually beg for my gifts intended for 150 people to be returned to me and not destroyed. I am now praying UPS actually returns these parcels. If that sounds like your idea of fun, use this company. Otherwise, ANY competitor is better.