I was out of town and when i got back i had a notice from ups saying sorry we couldnt leave your package signatire is required by the customer service rep that was left at door on the 24th and were going to attempt 25th so apparently they decide to leave it i get home from being gone for 4 days pick up the notice call them and they said it was delivered. I go to the ups and the lady was extremely rude she was no help at all tells me to call the 1800 number i call and they hanged up or call got disconnected twice, finally i get a person that barely speaks english all she did through the call was apologize at least she did that all she could do was send me a link to my email to do a claim at least that is what she said waited an hour never got it so i went on line to find a way to do a claim. Well it ask me how many items and then the price of each item but it doesnt let me add one by one so anyway my frustration is awful that im not even going to claim and loose almost $200 im also going to cancel that credit card because they are the only one from all the places i continously order that use the sorry ups. I dont ever want to deal with them ever and i will make sure i ask on my future orders who will deliver my package and if its ups i will cancel and never order from that place. I know the websites i order are not at fault but if they are using ups i dont want to deal with them either.