We had tickets for a concert, which is tonight, sent to us via UPS last Wednesday 21.06.23. The tracking shows us that check-in was on Friday 24.06.23 at 4:02 in Frankfurt and estimated delivery would be today Monday 26th by end of the working day. I have tried at numerous times during the day to contact UPS. The Customer Service is non-exiseant. An automated voice repeating what I can see on the website is NOT customer service! Taking over 5 days to deliver a package within Germany is not what I expect from a courier service. Do better!
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