UPS driver came to my door to collect a package while i was not home. My minor child answered the door and the UPS driver collected 2 packages instead of one. The worst part is when i called their customer service they refused to help, refused to cover my loss, and took no responsibility for it at all. They went so far as to tell me that UPS has no policy requiring the presence of an adult. This is a bad company that has no regard for customers and no integrity.
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