Had 2 valueable packages go missing recently. I absolutely can say that both packages have been opened and the contense stolen. UPS have even said the the merchandise is missing and the package (box) has been disposed of, very convenient. I know how I wrap up the items and how well they are packaged and the box taped up, I take pictures to keep as proof. This is 100 percent theft. Tracking these packages was difficult there was very few details/ updates was minimal. Trying to make phone calls and request help or information regarding my lost packages was difficult. I am a small business and take extra care but UPS have come short and not taken care of me at all. Items went missing at the same UPS DEPO from what I was told. UPS you are welcome to contact me and I will be happy to share pictures of the packaged items and the goods before they were packaged. I will not be using UPS ever again.