UPS lost my shipment and did nothing to help resolve the issue. When I filed a claim with UPS, they closed it and left a message that I did not provide sufficient description of the items lost even though I uploaded the actual invoice receipt.
UPS has no way to talk to a live customer service representative, and the robot you get to talk to just hangs up on you after giving a general response to your questions. UPS sucks and I will never use them if I can help it.
Jake R
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