"I am absolutely furious with UPS "I am absolutely furious with UPS! They managed to lose my daughter's passport, a document we were looking forward to in order to complete her student visa application. This level of incompetence is beyond belief and has completely messed up our plans. spilled. The complete disregard for something as small as a passport is appalling. Because of UPS's negligence, my daughter's future and education are at risk. This experience has been an absolute nightmare and I am extremely disappointed in UPS's lack of responsibility and care. UPS before Think twice about trusting them with anything of value."