They had the wrong hours on the access point and tried to tell me several times I was wrong when I was standing at the door looking at the sign. When I tried to get customer service to fix this they wanted me to call the upper management and waste more of my time to do so. Then I was told I could change preferences and did not have to be there in person for signature but this was a lie. The second guy was clearly flipping through a Manuel saying I could do it and then I couldn’t… the website is also glitchy.
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