UPS... For starters, I have NEVER left a bad review for any company, but I felt more than compelled to do it with UPS. I have never done business with a company whose methods and customer support are so horribly bad that it made my blood boil when trying to get an issue resolved (their drivers require signatures even though the shipper does not). Honestly, I thought I was going to have a heart attack due to the unbelievable frustration I experienced in having to deal with them. It takes more than an hour just to get somebody on the phone and then their broken english personnel shuttle you from department to department and finally just hang up on you when you voice your feelings. And don't even ask about their frustrating phone robot which also hangs up on you after giving you a set of options which do not apply to you. And, ironically, the last thing the robot says before it disconnects you is "We appreciate your business"... What a laugh... If this was the last company on earth, I would choose to die before doing business with them. I hope and pray that they go out of business SOON. If you have a choice, take your business elsewhere. You won't regret it.