Disappointing Experience with UPS Delivery Service I recently had a highly frustrating experience with UPS delivery service, and I feel compelled to share my disappointment. My package was scheduled for delivery on December 7th, and despite being at home the entire day, I received a notification claiming that UPS attempted delivery but no one was home. This couldn't be further from the truth, as there were three people present, and we heard no attempt to ring the doorbell. To make matters worse, I was informed that I now had to go out of my way to collect the package from a UPS point. Upon contacting UPS customer service to address the issue, I encountered a rude representative who seemed more interested in blaming me than resolving the problem. Despite explaining the situation, the representative insisted it was my responsibility to pick up the package. This lack of empathy and customer care was disheartening. What baffles me is that the package, a standard delivery with no signature requirement, could have easily been left on the first attempt. It seems UPS's delivery personnel either didn't make a genuine attempt or failed to communicate properly. Adding to the frustration, today, the 8th of December, when attempting to track my package, there is no available information. The lack of transparency and communication from UPS has left me in the dark about the status of my shipment. In conclusion, my experience with UPS has been nothing short of terrible. From the delivery mishap to the unhelpful customer service, I am left questioning the reliability of UPS as a delivery service. I hope UPS takes this feedback seriously and makes improvements to ensure a more efficient and customer-centric experience for others in the future.