2024/02/ UPS failed to honour the given delivery schedule to my home address. They claimed they redirected it to the nearest UPS access Point but after I visited the store twice it had still not turned up. I still don't know when I am going to get my parcel! The parcel was sent from SB, a company in Golden, Colorado, USA. I will contact them regarding the poor delivery service UPS has . Perhaps in future SB will let their customer decided which delivery option they prefer. UPS ARE crap- I wish I had viewed these other UPS reviews earlier, they do not deserve one star- but a blackhole.