Terrible carrier service in Ireland! I strongly advise against using them if you have the option. Over the past few months, several of my purchases from outside the EU have been shipped via UPS, and every single one of these packages has been "randomly selected for customs check." What's more, these packages come from various suppliers, arrive on different dates, and contain vastly different items. While I understand the necessity of customs checks, labeling them as "random" is misleading. Moreover, regardless of the invoices and proof of payment I provide, UPS inconsistently applies import taxes and VAT, often charging different amounts seemingly out of nowhere. Despite paying what they demand due to urgent need, the process is slow, causing unnecessary delays and holding onto items longer than the time it took to ship to Ireland. I cannot stress enough: AVOID using this carrier service at all costs!
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