TERRIBLE!!! My delivery was attempted once and then the driver left my parcel at a collection point so far from where I live it wasn’t possible for me to even collect it. The customer service (depot dept.) told me the driver could drop it convenient to him as opposed to me “the customer” and then told me how long she thought it would take for me to walk to (I know it would take an hour) even though there was a collection point 5 min walk away??!! She then excused the shambles at the fact they were “busy” heavens knows what worse state deliveries will be in December!! She was rude and then asked me “if I’d ever worked in logistics”?? Clearly defending their appauling service and my response was to laugh and tell her their service and the colour of their vans were extremely alike “shit brown” of course you’re gonna be busy you’re making EVERYONES life plus your own harder !! If I were any company thinking of using UPS as their main delivery deal then I can only say DONT !!