I've wasted seven whole days this week waiting for UPS to deliver according to the tracking info they gave me. I've spent literally hours on the phone and email trying to resolve a delivery problem UPS are maintaining. First it was Thursday, then it changed to Friday, then back to Thursday, then Friday morning. Friday morning came and went, then it was 'by end of day'. I waited until 17:45 - the whole day - and then the tracking changed to Monday. Monday came, and the tracking said 09:30 to 12:30 then changed to 08:50 to 10:50. Then, by the afternoon, changed to 'by end of day'. Until finally 'delivery attempted at 13:36'. No-one had come to the front door and I've reviewed my CCTV footage. The most obstructive company I have ever dealt with. And the local depot in Glasgow clearly do not care about people at all.