Scott was so caring and helpful when discussing how to ship highly sentimental (and mostly fragile) items to my home across the country. In order to ensure they didn’t get jostled around too much, he suggested using one of UPSs freight shipping partners. This method uses less vehicles and although it takes a bit longer, it was the ideal solution and was less expensive. Scott and the team packed up all the items exceptionally well, and they arrived about a month later. Every item was secure and arrived in excellent condition. Throughout the process, Scott communicated clearly and consistently, and even kept track of the shipment and delivery date on his own time. I highly recommend this location, especially if you have specific needs for shipping. Thank you Scott and the UPS team at Franklin Lakes! You’re my heroes!