The whole UPS delivery is broken! The driver claimed delivery failed. However, I was at home the whole day, no door knock, no bell rang. Tried to contact UPS by the virtual assistant. It was USELESS and BROKEN!! Asked for a callback 3 times, no call back. Requested to call them. The number is fake 1-800-742-5877. And my parcel is now stucked in the warehouse and got no delivery arranged. What can I do?? HELPLESS
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