Please online sellers do not use UPS to deliver your goods. They may be cheap but they can be as cheap as they like as they don't actually offer a reliable parcel delivery service. Use DPD it may cost a little extra but its work every penny. I shall not use sneakerstuff again. Not because sneakerstuff are bad but the courier they use is REALLY BAD. What UPS does offer is rude staff and a level of incompetence that is so high it should in some strange way be rewarded as its that bad it must take considerable effort to consistently maintain such a dire delivery service yet remain in business. Other businesses should encourage their staff to ring the UPS customer service number to hear examples of how staff should never speak to customers. Why can't they just deliver a parcel to me for once without messing me about.