I would never ever again book anything with UPS. They are UNPREDICTABLE. Why I used them before is because they good and prompt: delivered the next day. But not this time! You want to send someone a birthday present for the next day? Don't go to UPS. Don't be sure it will get there! That took me into their confidence, but this time, it has been hell. Parcel left for 24 hours in their depot for nothing. Delivered 2 calendar days after having it and they call it 1+ which is actually 2. Go to Royal Mail, at least you know it will get there, even if you pay more. Can you tell me why my parcel, collected Tuesday afternoon, should spend all day Wednesday in thier depot, before it leaves to be delivered on Thursday? It feels as though there is a psychopath wanting to revenge by just holding on to your parcel for no reason. What was wrong with sending it on Wednesday instead of it just being left in the depot all day since the night before? Its beyond me!