UPS HARASS AND FRIGHTEN MY CHILD AND DO NOT RESOLVE COMPLAINTS. My 11 year old son is being threatened and harassed for payment of goods from Australia from his father that have not been received. Customer services have not dealt with it after 45 minutes on the phone and will not put me through to someone who can. They first tried to charge over £70 at our door so the goods were turned away explaining he is 11 years old. They tried charging his father approx £50 and he told them to bin the goods as it's just toys and confectionary for an 11 year old. They have now billed my son direct for £26.02 and threatened interest for goods he has not received. He has been crying and scared he will go to jail. Any help or advice appreciated? THIS IS NOT 1 STAR. It wouldn’t let me review without a star.