Should not even be given one star. I’ve never dealt with a company with such little understanding of customer care and a company who does their upmost to do everything but the job they’re supposed to. I am in actual disbelief that they are able to stay open as a company and at this point have not been regulated and closed down. The amount of good delivery services available to companies these days, why they would go down the route of UPS only god knows. They should literally be used by absolutely no one. I cannot stress how bad the service this company offer is, from start to finish an experience that will leave you wishing you never even had a parcel to begin with.