If a company offers UPS Next Day Delivery - Save your money and don't use it. I ordered something for my daughter's birthday and paid the Next Day Delivery charge. UPS decided that my address was wrong - apparently the road doesn't exist - WRONG. Then rather make up for the mistake by delivering the following day, decided that three days later would be a better option (for them). Unfortunately, had to tell them to return package to Company, as it was a very specific item for a very specific birthday (21st). Very poor customer service, and even worse service when I phoned the depot (Croydon). I unfortunately will not be using any company that uses UPS as a delivery service from now on.